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✅Gallery Crash

Posted: 14 May 2018, 18:35
by KINGTUT10101
I can't enter the gallery. It just instantly crashes my game before I can even enter it.

Re: Gallery Crash

Posted: 14 May 2018, 20:58
by Lobby
:bc

Re: Gallery Crash

Posted: 14 May 2018, 22:38
by KINGTUT10101
I just updated the game and this problem still occurs :/

Re: Gallery Crash

Posted: 14 May 2018, 23:16
by Lobby
I only found that one crash report that's associated with gallery but that one should be fixed now. Did it show a dialog to send a crash report?

You might try whether deleting all cache files of TheoTown solves the issue. That would give me a hint on where to search for the bug.

Re: Gallery Crash

Posted: 15 May 2018, 04:23
by KINGTUT10101
I've sent a few crash reports today from two accounts, but I'll try your suggestion. Where can I find TheoTowns cache anyway?

Re: Gallery Crash

Posted: 15 May 2018, 11:45
by Lobby
Are you sure about the version? It doesn't display gallery related issues for 476 right now:
crashes.png
Maybe it takes some time to update, though.

Cache depends on Android version and OEM. But the general way to delete it should be: Settings->Apps->TheoTown->Storage->Clear Cache

Re: Gallery Crash

Posted: 15 May 2018, 23:00
by KINGTUT10101
Oddly enough​ I logged on today (I haven't updated since I last spoke about this, nor have I deleted the cache) and it works perfectly fine.

Re: Gallery Crash

Posted: 17 May 2018, 10:31
by Lobby
So it's somehow fixed, at least for now :bf