✅Can't upload to screenshot gallery

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MONTEMARINO
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✅Can't upload to screenshot gallery

#1

Post by MONTEMARINO »

Since two days ago, I can't upload screenshot to the ingame gallery. I'm logged with my facebook account, and when I press the upload button, it starts loading but something fails during the process, and an error message says: upload failed.

Does anyone knows why? Does anyone happened the same?

Regards.

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_Rock Fort_
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Re: Can't upload to screenshot gallery

#2

Post by _Rock Fort_ »

Same . I also saw several people having the same troubles

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Lobby
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Re: Can't upload to screenshot gallery

#3

Post by Lobby »

I recently improved the upload quality of screenshots. In my testing there weren't any issues, but maybe your screenshots exceed the maximum file size for image uploads. Please try it again as it should now support up to 20 MB per image :lol:

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MONTEMARINO
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Re: Can't upload to screenshot gallery

#4

Post by MONTEMARINO »

Sorry @Lobby still failing...

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Lobby
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Re: Can't upload to screenshot gallery

#5

Post by Lobby »

Hm... now I decreased the quality a bit, too. Does it happen even if you've zoomed in on your city?

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MONTEMARINO
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Re: Can't upload to screenshot gallery

#6

Post by MONTEMARINO »

Yes, it fails even if I zoom the maximum

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Lobby
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Re: Can't upload to screenshot gallery

#7

Post by Lobby »

Thanks to some investigation by MONTEMARINO we know that the issue is related to special characters in the city name (;:,.#+-é...). After some testing I found out that I have to url encode the city name in order to tell it to the server:

Code: Select all

"Content-Disposition: form-data; name=\"file\"; filename=\"" + URLEncoder.encode(name, "UTF-8").replace("+", "%20") + "\"\r\n"
So the next update should solve this issue :bf

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