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✅My town is gone

Posted: 19 Jul 2018, 09:33
by Kitty
My city with more than 50 thousand inhabitants disappeared. Days before, there was message that the storage space of the phone was running out, but I paid no attention. The next day when I came in again, my city was not available for loading. I looked in the maps and regions folders and also did not find the file name. If this issue can not be resolved, I would at least start backing up my cities. I created a new city and would like to backup the file. The problem is that I renamed the city and even playing no match in the game folders, :(

Re: My town is gone

Posted: 19 Jul 2018, 21:39
by CommanderABab
Screenshot_20180719-132919.png
Screenshot_20180719-133005.png
If the .city file doesn't exist, rename the . backup or a .store# to .city.

Re: My town is gone

Posted: 31 Jul 2018, 07:36
by Kitty
Hello, I did what you suggested and another city that was lost appeared. kkkk The problem is that I renamed the cities in the game, but their names did not appear in the files, so I could not find them. I will continue searching for the dates, I will surely find my city of 50 thousand inhabitants. Thank you! :D

Re: ✅My town is gone

Posted: 05 Jan 2020, 16:47
by Birdboi17
commanderABab, can u please show me a video on how to do it plssss, I really miss my city, I would appreciate it if you did it, thank you

Re: ✅My town is gone

Posted: 10 Mar 2020, 20:04
by ming736
I am so confused right now.
South_Ming_20-03-10_13.57.32.png

Re: ✅My town is gone

Posted: 10 Mar 2020, 20:59
by CommanderABab
Maybe lack of memory to load the map. You may try exiting TheoTown and restarting.

Re: ✅My town is gone

Posted: 11 Mar 2020, 00:20
by ming736
I tried that
It didn't work
:C

Re: ✅My town is gone

Posted: 09 Apr 2020, 08:28
by Celty
same here i play on PC my cities r in the folders but arent even showing up in the Load Cities panel

Re: ✅My town is gone

Posted: 28 Aug 2022, 23:49
by CommanderABab
Birdboi17 wrote:
05 Jan 2020, 16:47
commanderABab, can u please show me a video on how to do it plssss, I really miss my city, I would appreciate it if you did it, thank you
Unfortunately, all my devices currently don't have enough RAM to do screen recording. :(

Re: ✅My town is gone

Posted: 31 Aug 2022, 21:20
by PixelDubs
CommanderABab wrote:
28 Aug 2022, 23:49
Birdboi17 wrote:
05 Jan 2020, 16:47
commanderABab, can u please show me a video on how to do it plssss, I really miss my city, I would appreciate it if you did it, thank you
Unfortunately, all my devices currently don't have enough RAM to do screen recording. :(
saul-goodman-better-call-saul.gif
saul-goodman-better-call-saul.gif (8.96 MiB) Viewed 2774 times

Re: ✅My town is gone

Posted: 31 Aug 2022, 23:20
by Faisal J.
I accidentally logged out from the game and then I couldn't login again 😭
I'm frustrated because I know my username and the password and the city name and the region 🥺,
can anyone help me please 🙏🏻

Re: ✅My town is gone

Posted: 01 Sep 2022, 03:37
by CommanderABab
Log back in. :)

Re: ✅My town is gone

Posted: 21 Mar 2023, 21:59
by Tonyc403
I have experienced this issue for the past 4days I changed the backup as suggested above and my town is back to square 1 empty. I do have a question ⁉️ if I changed the name of the city from alphabetical ex. Mytown to numerical ex 3/21. Could that cause an issue??? Ty for your time and help