✅Gallery Crash

Do you have any issues? Don't hesitate to tell us about it.
User avatar
KINGTUT10101
1,000,000 inhabitants
Reactions:
Posts: 2220
Joined: 07 Jul 2016, 22:50
Location: 'Merica
Plugins: Showcase Store
Version: Beta
Contact:

Plugin Creator

Platform

✅Gallery Crash

#1

Post by KINGTUT10101 »

I can't enter the gallery. It just instantly crashes my game before I can even enter it.

User avatar
Lobby
Developer
Reactions:
Posts: 3705
Joined: 26 Oct 2008, 12:34
Plugins: Showcase Store
Version: Beta

Platform

Re: Gallery Crash

#2

Post by Lobby »

:bc

User avatar
KINGTUT10101
1,000,000 inhabitants
Reactions:
Posts: 2220
Joined: 07 Jul 2016, 22:50
Location: 'Merica
Plugins: Showcase Store
Version: Beta
Contact:

Plugin Creator

Platform

Re: Gallery Crash

#3

Post by KINGTUT10101 »

I just updated the game and this problem still occurs :/

User avatar
Lobby
Developer
Reactions:
Posts: 3705
Joined: 26 Oct 2008, 12:34
Plugins: Showcase Store
Version: Beta

Platform

Re: Gallery Crash

#4

Post by Lobby »

I only found that one crash report that's associated with gallery but that one should be fixed now. Did it show a dialog to send a crash report?

You might try whether deleting all cache files of TheoTown solves the issue. That would give me a hint on where to search for the bug.

User avatar
KINGTUT10101
1,000,000 inhabitants
Reactions:
Posts: 2220
Joined: 07 Jul 2016, 22:50
Location: 'Merica
Plugins: Showcase Store
Version: Beta
Contact:

Plugin Creator

Platform

Re: Gallery Crash

#5

Post by KINGTUT10101 »

I've sent a few crash reports today from two accounts, but I'll try your suggestion. Where can I find TheoTowns cache anyway?

User avatar
Lobby
Developer
Reactions:
Posts: 3705
Joined: 26 Oct 2008, 12:34
Plugins: Showcase Store
Version: Beta

Platform

Re: Gallery Crash

#6

Post by Lobby »

Are you sure about the version? It doesn't display gallery related issues for 476 right now:
crashes.png
Maybe it takes some time to update, though.

Cache depends on Android version and OEM. But the general way to delete it should be: Settings->Apps->TheoTown->Storage->Clear Cache

User avatar
KINGTUT10101
1,000,000 inhabitants
Reactions:
Posts: 2220
Joined: 07 Jul 2016, 22:50
Location: 'Merica
Plugins: Showcase Store
Version: Beta
Contact:

Plugin Creator

Platform

Re: Gallery Crash

#7

Post by KINGTUT10101 »

Oddly enough​ I logged on today (I haven't updated since I last spoke about this, nor have I deleted the cache) and it works perfectly fine.

User avatar
Lobby
Developer
Reactions:
Posts: 3705
Joined: 26 Oct 2008, 12:34
Plugins: Showcase Store
Version: Beta

Platform

Re: Gallery Crash

#8

Post by Lobby »

So it's somehow fixed, at least for now :bf

Post Reply Previous topicNext topic

Return to “Problems and Errors (bugs)”